Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, and authentication credentials.
• Usage Data: We collect information about how you interact with the Service, including chat conversations, feature usage, and access times.
• Payment Information: When you make a purchase, payment details are processed by our third-party payment provider. We do not store your full payment card details.
• Device Information: We may collect information about your device, browser type, and IP address for security and analytics purposes.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process your purchases and payments
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. AI Conversations

Your conversations with the AI are stored to provide conversation history and improve the Service. We do not use your individual conversations to train AI models. Conversations may be reviewed in aggregate and anonymized form to improve service quality.

5. Third-Party Services

We use third-party services to operate the platform, including:

• AI Service Providers: For processing AI conversations. Your messages are sent to third-party AI APIs for generating responses.
• Payment Processors: For handling payments securely.
• Authentication Providers: For secure user authentication.

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or enforceable governmental requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with prior notice)

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your conversation data
• Opt out of non-essential communications

To exercise any of these rights, please contact us at [email protected].

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].